{"id":2153,"date":"2025-04-07T14:08:33","date_gmt":"2025-04-07T12:08:33","guid":{"rendered":"https:\/\/campingterraalta.com\/politicia-devolucions\/"},"modified":"2025-06-10T17:18:22","modified_gmt":"2025-06-10T15:18:22","slug":"returns-policy","status":"publish","type":"page","link":"https:\/\/campingterraalta.com\/en\/returns-policy\/","title":{"rendered":"Returns Policy"},"content":{"rendered":"\n<div class=\"wp-block-cover alignfull has-parallax header-top has-animation oh\" style=\"margin-top:0px;margin-bottom:0px\"><span aria-hidden=\"true\" class=\"wp-block-cover__background has-theme-black-background-color has-background-dim-30 has-background-dim\"><\/span><div class=\"wp-block-cover__image-background wp-image-2132 has-parallax\" style=\"background-position:50% 50%;background-image:url(https:\/\/campingterraalta.com\/wp-content\/uploads\/20241022-082808.webp);\"><\/div><div class=\"wp-block-cover__inner-container is-layout-constrained wp-block-cover-is-layout-constrained\">\n<div class=\"wp-block-group animation--init--once animation--top is-content-justification-center is-layout-constrained wp-container-core-group-is-layout-b772f419 wp-block-group-is-layout-constrained\">\n<p class=\"has-text-align-left titre-top animation--init--once animation--top has-h-1-font-size\"><sup>Camping Terra Alta<\/sup>Returns Policy<\/p>\n\n\n\n<div class=\"wp-block-group alignfull breadcrumbs-top is-layout-constrained wp-block-group-is-layout-constrained\" style=\"margin-top:0px;margin-bottom:0px\">\n<div class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\">\n<span><span><a href=\"https:\/\/campingterraalta.com\/en\/\">Portada<\/a><\/span><\/span>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group booking-container is-layout-constrained wp-block-group-is-layout-constrained\"><script>\n            document.addEventListener('DOMContentLoaded', function () {\n\n                var widget = new MasterWidget('widgetBookingContainer5664', {\n                    lang: 'en',idProperty: '352',class: 'widget_columns',dropdown: true,\n                    url: 'https:\/\/booking.campingterraalta.com'\n                });\n\n\n            });\n\n            <\/script><div id=\"widgetBookingContainer5664\"> <\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\" style=\"padding-top:50px;padding-bottom:50px\">\n<h1 class=\"wp-block-heading has-h-2-font-size\"><strong>Returns Policy<\/strong><\/h1>\n\n\n\n<h2 class=\"wp-block-heading has-h-3-font-size\"><strong>1. General Conditions<\/strong><\/h2>\n\n\n\n<p>At Camping Terra Alta we strive to offer the best experience to our customers. If for any reason you need to request a refund, please read our refund policy carefully.<\/p>\n\n\n\n<h2 class=\"wp-block-heading has-h-3-font-size\"><strong>2. Cancellation and Refunds<\/strong><\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Cancellations made at least 15 days before the arrival date will receive a full refund.<\/li>\n\n\n\n<li>Cancellations made between 7 and 14 days before the arrival date will receive a 50% refund. Cancellations made less than 7 days in advance will not be refundable. <\/li>\n\n\n\n<li>In case of no-show on the day of the reservation, no refund will be made.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading has-h-3-font-size\"><strong>3. Reservation Modifications<\/strong><\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Date modifications are allowed at least 7 days in advance, subject to availability.<\/li>\n\n\n\n<li>If the change involves a higher rate, the customer will have to pay the difference.<\/li>\n\n\n\n<li>No changes will be accepted within 7 days prior to arrival.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading has-h-3-font-size\"><strong>4. Refunds due to Force Majeure<\/strong><\/h2>\n\n\n\n<p>In cases of force majeure (serious illness, natural disasters, government restrictions, etc.), a partial or full refund may be requested, presenting the relevant documentation.<\/p>\n\n\n\n<h2 class=\"wp-block-heading has-h-3-font-size\"><strong>5. Refund Procedure<\/strong><\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>To request a refund, send an email to info@campingterraalta.com with the details of your reservation.<\/li>\n\n\n\n<li>Refund processing may take between 7 and 14 business days.<\/li>\n\n\n\n<li>Refunds will be made through the same payment method used for the reservation.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading has-h-3-font-size\"><strong>6. Contact<\/strong><\/h2>\n\n\n\n<p>If you have any questions about our refund policy, you can contact us.<\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Returns Policy 1. General Conditions At Camping Terra Alta we strive to offer the best experience to our customers. If for any reason you need&#8230;<\/p>\n","protected":false},"author":2,"featured_media":2132,"parent":0,"menu_order":8,"comment_status":"closed","ping_status":"open","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-2153","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.1.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Camping Terra Alta Returns Policy<\/title>\n<meta name=\"description\" content=\"Read the Camping Terra Alta returns policy to learn about the conditions and procedures for cancellations and refunds.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/campingterraalta.com\/en\/returns-policy\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" 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